Frequently Asked
Questions

On Spot Hub LLC is a Wyoming-registered company that provides remote business consulting, technology, and digital marketing services. We work with small and growing businesses entirely online — via video calls, email, and shared project tools.

We primarily work with small businesses, startups, and growing companies that need professional help without hiring a full in-house team. If you have a clear project or ongoing need, we can usually help.

We work across many industries including e-commerce, professional services, local businesses, and online brands. Our consulting, tech, and marketing skills apply broadly — we tailor each engagement to your sector.

We use secure communication tools, limit access to client data on a need-to-know basis, and can sign an NDA before sharing sensitive information. We do not sell or share client data with third parties.

Yes. Many clients combine consulting, technology, and marketing under one engagement. We coordinate deliverables so everything stays aligned with your business goals.

Both. Project-based work typically runs a few weeks to a few months with defined deliverables. Ongoing support is available on monthly retainer with a minimum commitment stated in your proposal.

We are a fully remote company registered in Sheridan, Wyoming. All work is delivered online — there are no physical offices to visit. Your project lead is your main point of contact throughout.

We offer three fee structures: (1) Monthly retainer — fixed monthly fee for ongoing advisory or managed services; (2) Fixed-price project — a single fixed fee for a defined scope of work; (3) Performance-linked — a base fee plus a success fee tied to measurable outcomes. Most clients on multi-month retainers receive a 10–15% discount versus equivalent hourly rates.

Yes. We offer a complimentary 60-minute strategy session with a senior advisor — no commitment required. This session includes an initial diagnostic of your business challenge and a high-level engagement recommendation. To book, simply complete our contact form and select "Book Free Consultation."

We accept all major credit cards (Visa, Mastercard, American Express), ACH/bank transfer, wire transfer, and check. For enterprise clients, we offer net-30 invoicing. International clients can pay via SWIFT wire transfer in USD, EUR, or GBP.

You will receive an automated confirmation immediately. Within 4 business hours, a senior advisor will review your submission and reach out by email to schedule a discovery call. On that call, we will discuss your goals in depth, answer your questions, and — if there's a fit — propose an engagement structure within 3 business days.

Confidentiality is foundational to how we operate. We sign a mutual NDA at the start of every engagement (available on request at the discovery call stage). All client data is handled under strict information security protocols aligned with our secure compliance framework.

Every engagement is led by a Partner or Senior Director, supported by a dedicated project manager and subject-matter specialists from the relevant practice area. Unlike many firms, we guarantee senior-level involvement throughout the engagement — not just at the kickoff and final presentation.

We define clear deliverables and timelines in every proposal. Marketing and consulting outcomes depend on many factors outside our control, so we do not guarantee specific revenue or ranking results — but we report progress honestly and adjust strategy based on data.

We agree on success metrics at the start of each project — such as website launch date, traffic growth, leads generated, or process improvements completed. You receive regular updates so you can see progress against those goals.